Acceptable Use Policy

This Acceptable Use Policy (“Policy”) governs the use of all products, services, and technologies (collectively referred to as the “Services”) provided by High Leads, under any ongoing or future agreement.

This Policy is designed to protect us, our clients, and the broader digital community from unethical, irresponsible, or illegal activity.

Clients found engaging in activities prohibited by this Policy may be subject to service suspension, account termination, or, in severe cases, legal reporting to the appropriate authorities.

This Policy was last reviewed on October 29, 2025.

1. Fair Use

Our Services are offered with the expectation of standard business usage as outlined in each client’s agreement.

If your usage is determined to be excessive or abusive, additional fees may apply, or service capacity may be restricted.

High Leads stands firmly against all forms of abuse, discrimination, intellectual property violations, and any activity that causes harm to individuals, organizations, or systems.

We expect our clients and, where applicable, their users (“end-users”) to engage with our Services in a professional and ethical manner.

2. Client Accountability

Clients are responsible for their own actions as well as those of anyone using our Services with their authorization. This responsibility also extends to unauthorized use resulting from a failure to implement adequate security measures.

By accepting and using our Services, clients agree to ensure compliance with this Policy by all end-users.

Complaints regarding client or end-user behavior will be directed to the designated contact associated with the client’s account.

If a client — or anyone using our Services as a result of the client’s actions or negligence — violates this Policy, High Leads reserves the right to suspend or terminate any associated Services or accounts immediately and without notice. To the extent permitted by law, no credit or refund will be issued for interruptions caused by violations of this Policy.

3. Prohibited Activities

Copyright Infringement and Unauthorized Material

Our Services must not be used to transmit, distribute, or store material that violates any applicable law, including (but not limited to):

• Any material protected by copyright, trademark, trade secret, or other intellectual property rights used without proper authorization.

• Any material that is obscene, defamatory, illegal, or violates privacy and data protection laws.

Clients are solely responsible for the legality and authorization of all content uploaded, published, or managed through our Services, including ad creatives, landing pages, and automation systems.

Spam and Unauthorized Message Activity

Our Services must not be used to send unsolicited bulk messages or commercial communications (“spam”).

This includes but is not limited to:

Sending spam or using third-party databases to send unverified marketing communications.

Running unconfirmed email or phone lists (“messaging lists”).

Subscribing users to lists without explicit opt-in consent.

All mailing and messaging lists used via our Services must follow confirmed opt-in standards.

Proof of consent must be maintained for the life of the campaign or list.

The use of purchased or rented databases for outreach or advertising through High Leads’ systems is strictly prohibited.

This Policy applies to all communications (email, SMS, WhatsApp, or Meta Ads messages) managed through or referring to our Services.

Unethical, Exploitative, and Malicious Activity

Our Services must not be used to:

• Promote or distribute software, tools, or services designed to bypass this Policy.

• Facilitate spam, phishing, or social engineering schemes.

• Attempt unauthorized access (“hacking”, “cracking”) or network intrusion.

• Intentionally introduce malware, viruses, or malicious code.

• Conduct harassment, hate speech, or coordinate denial-of-service (DoS) attacks.

• Support or participate in illegal activities, including fraud, terrorism, or data exploitation.

• Unauthorized Use of High Leads Property

• Impersonating High Leads, misrepresenting a partnership or affiliation, or using our brand assets (name, logo, visuals, or system templates) for fraudulent or misleading purposes is strictly prohibited.

• We reserve the right to take immediate legal or technical action against any misuse of our intellectual property.

4. About This Policy

This Policy provides a non-exclusive list of prohibited activities and behaviors inconsistent with the standards of High Leads.

We reserve the right to modify or update this Policy at any time by publishing a revised version on our website.

The revised version will take effect on the earlier of:

• The date the client uses our Services after the update is published; or

• 30 days after publication of the revised version on our website.